From: 15SHB009K@sit.singaporetech.edu.sg
To: brad.blackstone@singaporetech.edu.sg
CC: -
Subject: Self-Introduction about myself
Date: 16 January 2017
Dear Brad,
Good day to you. My name is Cai Xianda, currently pursuing a bachelor’s degree in hospitality business at Singapore Institute of Technology (SIT). Formerly, I graduated from Temasek Polytechnic with a diploma in hospitality and tourism management.
During my polytechnic days, I interned at Dynasty Travel, a tour operator. My role as a travel consultant requires good listening and communication skills in order to understand customers’ needs and wants about their travel arrangement, planning an itinerary and communicate to them the different travel options and attractions that the country has to offer.
On the other hand, I had my first foray into the hotel industry while interning in Equarius Hotel at Resorts World Sentosa while in SIT. While working as an assistant concierge, my role is to provide special guest arrangements for any occasions, on top of providing guests with information about attractions and travel directions.
In communication, my peers regarded me as a good listener and a great source for travel and transportation advices. I tried many different communication styles through various group projects and presentations, as well as during my working experiences when interacting with colleagues and customers from all walks of life.
However, when it comes to addressing a crowd, my former self of being shy and nervous tends to return, having the tendency to forget the things I wanted to speak and looking at the screen periodically. I might stammer at certain point of delivery, reducing the clarity of my speech to the audience. Sometimes, I tend to be overly descriptive and not being concise in my choice of words. Therefore, mastering the art of summary is equally important so as not to overwhelm the audience and preventing misunderstanding.
Good Interpersonal communication is important, as it is a key to better living and foster healthy relationships among others, be it in the workplace or among our families and peers. Therefore, I hope to improve my communication skills further under your guidance throughout the course of the module.
Yours sincerely,
Cai Xianda
(Revision 3.0)
(Accurate as at 9 February 2017)
To: brad.blackstone@singaporetech.edu.sg
CC: -
Subject: Self-Introduction about myself
Date: 16 January 2017
Dear Brad,
Good day to you. My name is Cai Xianda, currently pursuing a bachelor’s degree in hospitality business at Singapore Institute of Technology (SIT). Formerly, I graduated from Temasek Polytechnic with a diploma in hospitality and tourism management.
During my polytechnic days, I interned at Dynasty Travel, a tour operator. My role as a travel consultant requires good listening and communication skills in order to understand customers’ needs and wants about their travel arrangement, planning an itinerary and communicate to them the different travel options and attractions that the country has to offer.
On the other hand, I had my first foray into the hotel industry while interning in Equarius Hotel at Resorts World Sentosa while in SIT. While working as an assistant concierge, my role is to provide special guest arrangements for any occasions, on top of providing guests with information about attractions and travel directions.
In communication, my peers regarded me as a good listener and a great source for travel and transportation advices. I tried many different communication styles through various group projects and presentations, as well as during my working experiences when interacting with colleagues and customers from all walks of life.
However, when it comes to addressing a crowd, my former self of being shy and nervous tends to return, having the tendency to forget the things I wanted to speak and looking at the screen periodically. I might stammer at certain point of delivery, reducing the clarity of my speech to the audience. Sometimes, I tend to be overly descriptive and not being concise in my choice of words. Therefore, mastering the art of summary is equally important so as not to overwhelm the audience and preventing misunderstanding.
Good Interpersonal communication is important, as it is a key to better living and foster healthy relationships among others, be it in the workplace or among our families and peers. Therefore, I hope to improve my communication skills further under your guidance throughout the course of the module.
Yours sincerely,
Cai Xianda
(Revision 3.0)
(Accurate as at 9 February 2017)
